Question 1

How much does SlotCut cost for physical therapy practices?

Accepted Answer

SlotCut uses simple, transparent pricing with no setup fees, no commission fees, no transaction fees, and no hidden costs. You pay one flat monthly fee based on the number of therapists in your practice, and you can cancel anytime without penalties. Unlike other booking platforms that charge commission on every appointment, with SlotCut you keep 100% of your revenue from every session you provide. This straightforward pricing model means you can predict your costs and focus on growing your practice without worrying about losing a percentage of each booking to fees.

Question 2

Do you take commission from my physical therapy bookings?

Accepted Answer

Absolutely not. SlotCut never takes any commission, transaction fees, or percentage from your physical therapy bookings - whether it's an initial assessment, follow-up session, specialized treatment, or any other service you offer. You keep 100% of your revenue from every single appointment. This is fundamentally different from many other booking platforms that take a percentage of every booking. We believe physical therapists work hard for their patients and shouldn't have to share their earnings with a booking platform. Our business model is simple: you pay one flat monthly fee, and we never touch your revenue.

Question 3

Can patients book different types of PT sessions online?

Accepted Answer

Yes, absolutely! SlotCut is specifically designed for physical therapy practices and supports all types of services you offer. You can easily set up initial assessments, follow-up sessions, manual therapy, sports rehabilitation, post-surgery rehab, dry needling, and any other treatments your practice provides. Each service can have its own duration (from 20 minutes to 90+ minutes for comprehensive assessments), pricing, and specific therapists who can perform it. Patients can book these services online 24/7, and the system automatically blocks the appropriate time slot based on the service duration.

Question 4

How do I manage multiple therapists' schedules and availability?

Accepted Answer

Managing multiple physical therapists is easy with SlotCut's multi-staff features. Each therapist gets their own individual calendar and can set their own availability hours, days off, vacation time, and break schedules. You can assign specific treatments to specific therapists - for example, if only certain PTs do dry needling or specialize in sports rehab, patients will only see those therapists as options for those services. The system prevents double-booking automatically and shows real-time availability to patients. You can view all therapists' schedules in one master calendar view, or focus on individual therapist calendars.

Question 5

What happens when patients need to reschedule or cancel their appointments?

Accepted Answer

SlotCut gives you complete control over your cancellation and rescheduling policies. You can set your own rules - for example, requiring 24-hour notice for cancellations, or allowing rescheduling up to 2 hours before the appointment. Patients can reschedule their own appointments online within your policy guidelines, and the system automatically finds available time slots that work for both the patient and the assigned therapist. When a patient reschedules or cancels, you immediately receive a notification via email and through the mobile app.

Question 6

Does SlotCut integrate with my existing payment processing system?

Accepted Answer

SlotCut intentionally does not process payments, and this is actually a huge advantage for your practice. Because we don't handle payments, we can't take transaction fees or commissions - this is how we're able to offer true zero-fee booking. You continue using whatever payment system you prefer: insurance billing, Square, PayPal, Stripe, traditional credit card terminals, cash, or checks. You collect payment directly from patients just like you always have. This approach gives you complete control over your money - it goes directly to your bank account without any third party taking a cut.

Question 7

How does online booking work for walk-in patients and last-minute appointments?

Accepted Answer

SlotCut handles both scheduled appointments and walk-ins seamlessly. For walk-ins, you can quickly add them to the schedule using the mobile app or desktop interface - just select the patient (or add a new one), choose the service, assign a therapist, and you're done. The system automatically updates availability for online bookings to prevent conflicts. For last-minute online bookings, you can set minimum advance booking times - for example, requiring at least 2 hours notice for online bookings while still allowing walk-ins.

Question 8

What kind of reporting and analytics does SlotCut provide for PT practices?

Accepted Answer

SlotCut provides comprehensive business analytics specifically designed for physical therapy practices. You can track total revenue, average session prices, busiest days and times, most popular treatments, individual therapist performance, patient retention rates, and booking patterns. The system shows you which services are most in-demand, which therapists are booking the most appointments, and which time slots are most popular. You can generate reports for any date range - daily, weekly, monthly, or yearly - and export them for your accountant or business planning.

All-in-One Booking Systemfor Physical Therapists

Why Physical Therapists Choose an All-in-One Booking System

Everything Your PT Practice Needs

Zero Commission Fees

Online Booking 24/7

PT Practice Focused

Multi-Therapist Management

Automated Reminders

No Payment Processing

What PT Practice Owners Say

Frequently Asked Questions